Quiet is the AI-first IT product. THEO — our private AI — runs your monitoring, patching, security, backups, and day-to-day support. Chat, call, text, or open a ticket — THEO is on every channel, around the clock, with full context. THEO handles roughly 99% of what you'd ever ask, and brings our human team in when it determines a human is needed. There's no separate phone number that skips THEO — that's how the price works. And it's a remarkably good deal for small teams.
For very small teams (5-25 people), full managed IT is overkill. But you still need real security, backup, monitoring, and support. Quiet is the missing middle.
They're not actually an IT person. They install software, reset passwords, and Google fixes for problems. Real security and backup never happen because they don't have the time or the tools.
Free antivirus. Free cloud sync as "backup." Default Windows configs. None of this catches modern threats. None of it would survive a real ransomware event.
Most small businesses we see paid $200-500/hour to a break-fix shop reactively last year. The same money invested proactively eliminates 95% of the emergencies.
A 10-person business doesn't need a $5K/month managed IT contract. They need real security and monitoring at small-business pricing.
Quiet is intentionally different from full Managed IT. THEO — the same AI we built and use ourselves — is on every channel: chat, voice, SMS, email, tickets. THEO handles the routine, runs strict runbooks with human oversight, and escalates to our team when THEO decides a human is needed, not on demand. That single trade-off is what makes the price work. For small teams it's usually a much better deal than full Managed IT.
Download the Quiet agent on every laptop, desktop, server. Two minutes per device. Works on Windows, Mac, Linux. No IT knowledge required.
Chat in the portal. Call the support line. Text the support number. Open a ticket via email. THEO answers on every channel, in seconds, with full context on your environment and history. Same AI, same runbooks, same outcome — pick whatever fits the moment.
Humans aren't inaccessible — they're reached through THEO, not around it. When THEO determines an issue needs deeper expertise (a complex outage, a security event, hardware that needs hands), it escalates to our team automatically. Same humans, same expertise as Managed IT — just dispatched by AI judgment instead of on demand. If you want a person on speed-dial any time, Managed IT is the right fit.
Real security stack, real backup, real monitoring. At self-service pricing.
See every device in your business. Health checks, software inventory, remote diagnostics — all in one place. Windows, Mac, Linux. Automated patch management.
Continuous backups to the cloud. File & image. Microsoft 365 & Google Workspace. One-click restore. So a ransomware attack or hardware failure doesn't end your business.
THEO-driven threat detection, EDR, and full SIEM — all in one. Catches attacks before they spread, logs everything, responds automatically. Same security tier we use on full Managed IT.
Multi-factor authentication enforced. Conditional access policies. Microsoft 365 / Google Workspace identity hardened to baseline.
Phishing simulations included on higher tiers. Monthly micro-training. Your team becomes the first line of defense, not the weakest link.
Quiet doesn't have a phone number you can call to skip THEO — that's how the price works. THEO is the front door. When THEO decides an issue needs human eyes (security event, complex outage, hardware that needs hands), it escalates to our team automatically. Same humans, same expertise as full managed — just dispatched by AI judgment instead of on demand.
The biggest practical difference between the two is who's accountable. Quiet adds powerful tools to your stack — but you stay admin, and you stay the owner of your risk. Managed IT means we become your IT department: we hold the admin accounts, we set policy, we own the outcome.
Best for 1–25 person teams without on-staff IT — or as an affordable security-and-support baseline while you decide whether you need a deeper partnership.
Best for growing teams, regulated industries, or anyone who wants a real partner with skin in the game. We hold the admin accounts so you don't carry that risk.
Explore Managed ITMost teams start on Quiet and graduate to Managed IT as they grow, hire, or face new compliance requirements. When you're ready to upgrade, your data and history move over cleanly — you don't start over.
Per device. Month-to-month. Cancel anytime. Switch tiers anytime.
Billed annually (save 10%)
For freelancers and individuals.
Billed annually (save 10%)
The right baseline for today's threat landscape.
Billed annually (save 10%)
Solid baseline for small teams who don't need full SOC.
Sign-up takes about a minute. Account → payment → portal access.
Quiet support is on every channel — chat, voice, SMS, email, tickets — and THEO is what answers on each one. THEO routes to our human team when one is needed. Want a person on speed-dial any time? Managed IT is the right product.
“They're not just IT wizards — they're relationship builders who believe that tech is better when you trust the people behind it.”
PSA, RMM, ticketing, dashboards, and the THEO AI — all in one platform we own. So your service is faster, your data is yours, and when you ask “can it do X?” we can ship it the same week.
Account, payment, and portal access in minutes. Month-to-month. Cancel anytime.
THEO
Quiet IT Specialist
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